What are the requirements for your iMovie effects?
Our effects are compatible with iMovie 2, 3 & 4 and OS 9 & X. Full information on requirements for our iMovie effects can be found here.
What is Virtix's refund policy?
Our refund policy can be found here.
Do Virtix Effects work with PAL or NTSC?
Our effects work with both PAL and NTSC systems.
Where do I go for support if I have difficulty installing or running your software?
Most problems are easily solved by a visit to our troubleshooting page.. If this information does not solve your problem, please contact us at support@virtix.com.
Are there any differences between OS 9 and OS X versions?
There are several effects in our Spectra package which have one or two additional sliders in OS X, allowing more flexibility with the effect settings. Some Bravo effects will have a different user interface under OS 9 and OS X. Certain effects such as Blur Edges, Funhouse, Lightning, Laser, Tunnel, and Zoom will use the point picker available under iMovie for OS X. Under OS 9, users will have to use the traditional iMovie sliders.
Is a CD available?
Our effects are not currently available on CD's.
How secure is my credit card information?
We have a whole page dedicated to this topic here.
What is the Virtix Privacy Policy?
We have a whole page dedicated to this topic here.
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